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You can log in using the link in the menu on our website. Simply click on the login button, enter your registered email and password, and you’ll gain access to your courses. If you have trouble logging in, try resetting your password or contacting support for assistance.
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Yes, we do offer refunds. Please check our Refund and Cancellation Policy for detailed information on eligibility and the application process. If you believe you qualify for a refund, submit a request through our contact form or email us, and our team will guide you through the process.
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No, we do not have access to your invoices. Since our courses are hosted on Teachable, all payment transactions and invoices are managed directly by their platform. If you need an invoice, please log in to your Teachable account and check your purchase history. For further assistance, you can reach out to Teachable Support, and they will help you retrieve your invoice.
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You can reach our support team by sending us an email or filling out the contact form on our website. We strive to respond to all inquiries within 24-48 hours. If your question is about a specific course, please include relevant details like purchase date, order number etc. so we can assist you more efficiently.
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Yes, all our courses are fully online. You can access them from anywhere in the world as long as you have an internet connection. This allows you to learn at your own pace and revisit lessons whenever needed.
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Most of our courses are designed for beginners, making them perfect for those new to font creation. However, we also offer intermediate-level courses, such as the True Italics Course, which is tailored for learners who have some prior experience working with Glyphs and want to refine their skills further.
Was your question not on the list? Feel free to use the contact form or send us an email at info@typedesignclass.com